Customer Service Executive Cum Call Center Agent Al AWEER STAR FURNTURE(L.L.C)

Multiple VacanciesEmployer Active

Posted 7 mins ago

Experience

0 - 2 Years

Monthly Salary

AED 3,500 - 5,000 ($946 - $1,351)

Job Location

Dubai, Sharjah, Ajman - United Arab Emirates (UAE)

Education

Intermediate School, Any Graduation

Nationality

Any Arab National, Any GCC National, Any European National, Any Nationality

Gender

Any

Benefits

Visa, Accomodation, Medical Insurance, Annual Bonus, Annual Leaves As Per Labour Law

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

• Handle inbound and outbound calls professionally and efficiently
• Respond to customer inquiries regarding products, services, or orders
• Resolve customer complaints and provide timely solutions
• Maintain accurate records of customer interactions and transactions
• Follow company guidelines and protocols for service quality
• Provide feedback on recurring issues to management for improvement
• Assist with upselling or cross-selling products/services when appropriate
• Work collaboratively with team members to achieve targets


Desired Candidate Profile

• High school or bachelor’s degree (preferred)
• Excellent communication skills in English; Arabic is an advantage
• Friendly, professional, and patient attitude
• Ability to work in a fast-paced environment and handle pressure
• Basic computer skills, including MS Office
• Prior experience in customer service or call center is preferred but freshers can apply
• Strong problem-solving and interpersonal skills
• Willingness to work in shifts if required

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service
  • Call Center
  • Customer Care Executive
  • Customer Service Executive
  • Client Support
  • Inbound Calls
  • Outbound Calling
  • Complaint Handling
  • Customer Satisfaction
  • Help Desk
  • Telecalling
  • Customer Relations
  • English Communication
  • Microsoft Office

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