Customer Service Executive Ansifo Posted on November 15, 2019 2 - 3 years Dubai - United Arab Emirates Any Graduation. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Customer Service Executive Job Vacancy We are looking for experienced and talented Customer Service Executive for Dubai. Category Customer Service jobsKey Responsibilities• Manage cases in line with the key directive of Assist First, Verify Later• Demonstrate a can do and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided.• Demonstrate an understanding of all key clients Operations and Billings Procedures• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures• Manage cases with a view to moving them forward in the best interests of the member and client.• Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients.• To be the first point of contact for members, end users, clients, service providers and colleagues• Ensure incoming calls are answered promptly, appropriately and courteously.• Ensure inbound requests are handled in timely efficient manner.• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover.• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.• Escalate cases and requests as per company protocols.• Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.• Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary.• Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.• Positively promote International SOS to other organizations.• Carry out any other reasonable duties as requested by the manager.• Work as part of a 24/7 shift pattern. Company Industry Consulting / Management Consulting / Advisory Services Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Customer Service Executive Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Customer Service Executive Jobs also searched Dubai UAE All Jobs Customer Service Executive Jobs in Dubai Customer Care Executive Jobs in Dubai Customer Support Executive Jobs in Dubai Customer Service Jobs in Dubai Operations Jobs in Dubai Inbound Jobs in Dubai Service Delivery Jobs in Dubai Customer Service Executive Jobs in UAE Customer Care Executive Jobs in UAE Customer Support Executive Jobs in UAE Customer Service Jobs in UAE Operations Jobs in UAE Inbound Jobs in UAE Service Delivery Jobs in UAE Customer Service Executive Jobs Customer Care Executive Jobs Customer Support Executive Jobs Customer Service Jobs Operations Jobs Inbound Jobs Service Delivery Jobs Ansifo View Contact Details Contact Name/ Designation: - Website http://jobs.ansifo.com/job/customer-service-executive/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?