Customer Service Executive MISS HELPERS DOMESTIC WORKERS SERVICES
Multiple VacanciesEmployer Active
Posted 10 min ago
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Nationality
Any Arab National
Gender
Any
Vacancy
5 Vacancies
Job Description
Roles & Responsibilities
- Act as the primary point of contact for customers, addressing inquiries and resolving issues in a timely manner, ensuring a seamless experience.
- Utilize customer relationship management (CRM) software to track interactions, manage inquiries, and maintain accurate customer records for personalized service.
- Proactively identify customer needs and provide tailored recommendations, enhancing customer satisfaction and promoting loyalty to the brand.
- Collaborate with cross-functional teams, including sales and technical support, to escalate issues and ensure efficient resolution of complex problems.
Desired Candidate Profile
- Bachelor’s degree in Business Administration, Communications, or a related field to ensure a strong foundation in customer relations.
- At least 2 years of proven experience in a customer service role, preferably within the industry to bring relevant insights and skills.
- Certification in customer service management or a related field to demonstrate commitment to professional development and excellence.
- Experience in a fast-paced environment, showcasing the ability to multitask and adapt to changing situations efficiently.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
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MISS HELPERS DOMESTIC WORKERS SERVICES