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Customer Service Executive

iMachines

Posted on February 28, 2018

2 - 3 years Bahrain - Bahrain, Bahrain - Saudi Arabia

Any Nationality

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Job Description

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At least 2 years relevant experience with a strong desire to achieve high levels of customer satisfaction
Strong interpersonal skills with passion for conversation and persuasion
Excellent communication skills (speak & write); Arabic language an added advantage
Has the ability to multi-task; extremely organised and attention to details; effective time management
Proficiency in Office Applications and report writing
Graduate of any Bachelor’s Degree preferably in IT or Business Administration
Preference for Bahraini Nationals/ Arab Country Nationals
Candidate must be in Bahrain or in Saudi


Retail

Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

Interact with customers to process information and customer request for product repair and maintenance
Coordinate customer work orders and repair activity within the iMachines Service Centre and all work orders received from iMachines showrooms to ensure that the work order workflow is appropriate and efficient and in accordance with the service centre’s service level in order to maintain customer satisfaction.

Keywords

Workflow Service level Customer Service Executive Strong interpersonal skills Customer satisfaction Business administration Time management Report writing process Business Executive

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