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Experience
0 - 4 Years
Monthly Salary
AED 5,000 - 8,000 ($1,351 - $2,161)
Job Location
Education
Any Graduation
Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly to ensure a positive customer experience.
- Actively listen to customer needs, empathize with their concerns, and provide tailored solutions that exceed their expectations.
- Work collaboratively with cross-functional teams to address complex customer issues and implement effective solutions.
- Educate customers about product features and services, empowering them to make informed decisions.
- Maintain a thorough understanding of company policies and procedures to provide accurate information to customers.
Desired Candidate Profile
- 1-3 years of experience in a customer service role, preferably within the retail or tech industry.
- A minimum of a high school diploma, with additional certifications in customer service or communication preferred.
- Fluency in English is required; proficiency in additional languages is a significant advantage.
WORK FROM OFFICE- DUBAI
Employment Type
- Full Time
Company Industry
Department / Functional Area
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Al Ghurair Investment LLC
Al Ghurair Investment is a diversified industrial group based in Dubai with operations spanning more than 50 countries globally. With a rich history of pioneering businesses and technologies, this heritage of innovative success is built upon values of excellence in the products developed and the processes followed. Our Core Areas of Expertise are Foods, Commodities, Construction and Properties. And furthermore, our additional areas of focus include Energy, Printing, Retail and Education.
Read MoreSanchit Khandelwal - Recruitment Specialist
Dubai , UAE UAE, Dubai, United Arab Emirates (UAE)