Customer Service (Air Cargo Exp Mandatory)

Confidential Company

Multiple VacanciesEmployer Active

Posted 43 min ago

Experience

1 - 2 Years

Monthly Salary

AED 5,000 - 6,000 ($1,351 - $1,621)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Filipino

Gender

Male

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

  • Manage and resolve customer inquiries and complaints related to air cargo shipments, ensuring prompt and satisfactory resolutions.
  • Coordinate with airlines, ground handling agents, and other stakeholders to track shipments and ensure timely delivery.
  • Prepare and process air waybills, customs documentation, and other necessary paperwork with meticulous accuracy to avoid delays.
  • Provide proactive updates to customers regarding shipment status, potential issues, and estimated arrival times.

Desired Candidate Profile

A Bachelor’s degree in Management or IT is required.

Applicants must be of Tagalog speaking nationality only (male candidates are encouraged to apply).

Strong communication skills in English are essential, and knowledge of additional languages is an advantage.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Air Cargo Operations
  • Air Cargo Customer Service Representative
  • Air Freight Customer Support

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Confidential Company