Customer Service Management Sislogies Posted on July 4, 2018 1 - 2 years Dubai - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Customer Service Management Jobs Vacancy, We are looking for experienced and talented Customer Service Management for our firm , location Dubai. Job Description: The company culture is hard working, team focused and motivated by individual growth and development. As a member of the customer service team, your duties will relate to both dispatch and customer service. • Input of data to generate reports relating to; job progress, field technician s work load and general efficiency. • Outbound calls to customers who have lodged a service request to set an appointment. • Listening and responding to customer emails, voicemails and inbound calls. • Log calls, create job in the system and attach the service request on the job. • Allocate and co-ordinate maintenance and response works for customers. • Ensuring works are to be performed within specified timeframes. • Assign and allocate works to installation sub-contractors. • Support technicians in the filed to ensure productivity is as high as possible. • Liaise with key stakeholders about the works and the requirements ensuring that customers are kept updated throughout the process. Job Requirements: • Present professionally in business attire and • Ability to organised own work priorities to meet strict deadlines. • Organization skills • Recent proven experience in a customer service, scheduling or dispatch role will be highly regarded. • Ability to effectively communicate both in oral and written form. • Sound skills in problem solving / conflict resolution. • Self-motivated and able to work under pressure. • Analytical Skills • Communication Skills • Interpersonal Understanding • Flexibility Company Industry Logistics / Transportation / Warehousing / Courier Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Outbound Scheduling Conflict Resolution Customer Service Management Analytical Skills Report Generation Focus Subiness Executive REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Customer Service Jobs in Dubai Outbound Calling Jobs in Dubai Customer Service Management Jobs in Dubai Inbound Calls Jobs in Dubai Communication Skills Jobs in Dubai Conflict Resolution Jobs in Dubai Organization Skills Jobs in Dubai Customer Service Jobs in UAE Outbound Calling Jobs in UAE Customer Service Management Jobs in UAE Inbound Calls Jobs in UAE Communication Skills Jobs in UAE Conflict Resolution Jobs in UAE Organization Skills Jobs in UAE Customer Service Jobs Outbound Calling Jobs Customer Service Management Jobs Inbound Calls Jobs Communication Skills Jobs Conflict Resolution Jobs Organization Skills Jobs Sislogies View Contact Details Contact Name/ Designation: - Website http://sislogies.com/job/customer-service-management-jobs/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?