Customer Service Manager
Kyndryl
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee span> span>learning programs/span> give you access to the best learning in the industry to receive certifications, span>including Microsoft,/span> Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed./span>
Desired Candidate Profile
6+ years of experience in a Customer Service Manager or similar role
Knowledge of Windows, Mac, or Linux operating systems
Support help desk knowledge
Troubleshooting and problem-solving skills
Customer support knowledge
Active listener with flexibility to modify approach and adapt to customer needs
Experience working with Windows, Mac, or Linux operating systems
Troubleshooting and problem-solving expertise
Support help desk experience
Customer support experience
Experience modifying approaches and adapting to customer needs
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Manager
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Kyndryl
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.