Customer Service Manager Egyptian Saudi Company Posted on October 10, 2019 3 - 5 years Cairo - Egypt Bachelor of Business Administration(Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Responsibilities• Improve customer service experience, create engaged customers and facilitate organic growth• Take ownership of customers issues and follow problems through to resolution• Set a clear mission and deploy strategies focused towards that mission• Develop service procedures, policies and standards• Keep accurate records and document customer service actions and discussions• Analyse statistics and compile accurate reports• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment• Keep ahead of industry s developments and apply best practices to areas of improvement• Control resources and utilise assets to achieve qualitative and quantitative targets• Adhere to and manage the approved budget• Maintain an orderly workflow according to prioritiesjob requirements3 to 5 years Company Industry Real Estate Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Requirements• Proven working experience as a customer service manager in real estate or assistant manager• Maximum age 32• Experience in providing customer service support• Excellent knowledge of management methods and techniques• Proficiency in English• Working knowledge of customer service software, databases and tools• Awareness of industry s latest technology trends and applications• Ability to think strategically and to lead• Strong client-facing and communication skills• Advanced troubleshooting and multi-tasking skills• Customer service orientation• BS degree in Business Administration or related field Keywords Customer Service Manager REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Customer Service Manager Jobs also searched Customer Service Manager Jobs Backup Branch Manager Jobs Lobby Manager Jobs Customer Service Jobs Customer Service Orientation Jobs Policies Jobs Customer Service Management Jobs Egyptian Saudi Company View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/237995-Customer-Service-Manager-Egyptian-Saudi-Company-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?