Customer Service Officer

Confidential Company

Multiple VacanciesEmployer Active

Posted 15 min ago

Experience

0 - 2 Years

Monthly Salary

AED 4,000 - 5,000 ($1,081 - $1,351)

Job Location

Dubai(Dubai Internet City) - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

4 Vacancies

Job Description

Roles & Responsibilities

  • Provide feedback to management on recurring customer issues, contributing to continuous improvement of products and services.
  • Assist in onboarding new customers, guiding them through processes and ensuring a smooth transition.
  • Meet and exceed performance metrics, such as response times and customer satisfaction scores, to support team goals.

Desired Candidate Profile

  • Minimum of 2 years of experience in customer service or a related role, ideally within a fast-paced environment.
  • Fluency in English is required; proficiency in additional languages is a strong advantage.
  • Strong problem-solving skills with the ability to think critically and address customer concerns efficiently.
  • A positive attitude and a passion for delivering exceptional customer service.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Services
  • Customer Support
  • Customer Handling
  • Management Of Public Relations
  • Customer Service Sales
  • Sales Officer
  • Problem Solving
  • Conflict Resolution
  • Time Management
  • Team Collaboration
  • Communication Skills
  • Customer Feedback

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Confidential Company