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Customer service - Online Sales Coordinator


Posted on December 2, 2019

1 - 3 years Alexandria - Egypt

Bachelor of Business Administration(Management), Other(Other). Any Nationality

Opening 01

Job Description

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About the Job
Develop Innovative Sales Opportunities
• Finding new ways to build and grow online sales is a primary task, They work with their team to find new ways to promote a product or service and create incentive plans to achieve marketing goals.
• Contact current or potential customers to promote products or services.
• Arrange customer visits to sales
• Generate new qualified leads According to qualification criteria
• Explain products, prices, and fast respond to customer inquiries.
• Follow up and coordinate with the sales team
Work with Clients to Establish Goals
• The candidate develops positive client relationships and work closely with clients to establish marketing goals and implement a strategy that meets their requirements. A key part of this is understanding the clients needs so that products can be tailored to them.
Make Sales Forecasts
• The candidate observes market trends and online sales data to develop sales forecasts, which they use to build effective strategies.
Create Sales Reports
• Need to produce regular reports to highlight successes and failures and to showcase areas for improvement. This includes monitoring sales calls, new and closed sales, and any follow-up activities that may occur after a campaign has run.
Train Staff
• This part of their role involves hiring and training new and existing staff on the latest sales techniques, online trends, and software. They also ensure that all members of the sales team comply with company policies, procedures, and business regulations.
job requirements
1 to 3 years
Not Specified at least
Wholesale Trade

General Trading / Export / Import

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Job Requirements
• Bachelor's degree in business, marketing or a similar field.
• Strong communication and leadership skills.
• Analytical thinking and the ability to analyze data to formulate effective digital strategies.
• Computer skills a thorough understanding of user search patterns, web editing techniques, and different software programs is key to this role.
• Teamwork works closely with their team and other departments to fulfill business goals, carry out campaigns.
• Attention to detail need great attention to detail to spot trends and important information in data and statistics.
• Customer service need to be customer-focused


Customer service - Online Sales Coordinator


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