Customer Service Representative (Arabic Speaking) Deliveroo Posted on August 13, 2019 1 - 2 years Dubai - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Customer Care at DeliverooYou will be directly responsible for the on-time delivery of food from Dubai’s finest restaurants to thousands of homes and offices across the city. This is a role for an intelligent, motivated, self starter who is looking for a job that has ample career advancement opportunities.Role Responsibilities Actively monitoring orders placed via Deliveroo up to completion.Answering inbound calls from customers, riders, and restaurants.Proactively liaising with riders and restaurants to ensure orders run smoothly.Providing feedback to relevant departments to help improve our customer experience.Investigating and resolve customer complaints and queries.Responding to customer issues via email and phone. Company Industry Hotels / Hospitality Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Requirements Excellent written and spoken English and ArabicGenuine passion for providing the highest level of customer care.Ability to use multiple systems and multitask in a fast paced environment.Able to effectively communicate to a wide range of people via telephone or email.Ability to quickly assess a situation and problem solve to point of resolution.Must be able to work evenings, weekends and late nights. Keywords Customer Service Representative (Arabic Speaking) REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Service Representative Jobs also searched Dubai UAE All Jobs Customer Service Representative Jobs in Dubai Customer Care Executive Jobs in Dubai Customer Service Executive Jobs in Dubai Customer Service Jobs in Dubai Customer Care Jobs in Dubai Inbound Calls Jobs in Dubai Customer Experience Jobs in Dubai Customer Service Representative Jobs in UAE Customer Care Executive Jobs in UAE Customer Service Executive Jobs in UAE Customer Service Jobs in UAE Customer Care Jobs in UAE Inbound Calls Jobs in UAE Customer Experience Jobs in UAE Customer Service Representative Jobs Customer Care Executive Jobs Customer Service Executive Jobs Customer Service Jobs Customer Care Jobs Inbound Calls Jobs Customer Experience Jobs Deliveroo When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.And we’re just getting startedThe scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. 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