Customer Service Representative - Bank Account IMI Posted on May 8, 2019 0 - 1 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Main Job Duties:• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.• Building lasting relationships with clients and other call center team members based on trust and reliability.• Utilizing software, databases, scripts, and tools appropriately.• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.• Making sales or recommendations for products or services that may better suit client needs.• Taking part in training and other learning opportunities to expand knowledge of company and position.• Adhering to all company policies and procedures.job requirements0 to 1 yearsBachelor's Degree onlyBanking Company Industry IT - Hardware & Networking Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Good communication skills• Presentable• Fluent in English• Graduates from any university majors• Maximum Age 26 Keywords Customer Service Representative REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Service Representative Jobs also searched Customer Service Representative Jobs Customer Care Executive Jobs Customer Service Executive Jobs Customer Service Jobs Learning Jobs Sales Jobs Policies Jobs IMI IMI is a Management Development company that provides integrated solutions to help companies grow and learn more rapidly than ever before in today s whirlwind of a market place.IMI consists of three divisions: Training & Development, Marketing & Management Consultancy... View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/199377-Customer-Service-Representative---Bank-Account-IMI-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?