Home Jobs in Egypt Jobs in Cairo Customer Service Representative Jobs in Cairo Customer Service Representative

Customer Service Representative - Complaint Management


Posted on October 17, 2019

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

Email sent successfully.

Ensures that clients are satisfied with the services offered by Allianz and minimizes the number of complaints.
• Investigates clients complaints and coordinates with the relevant departments as needed to provide timely and efficient feedback in accordance with complaints guidelines set by the Department.
• Provide exemplary complaint resolution and customer service to ensure a fair and consistent approach is delivered to customers.
• Maintain a high standard of grammatically and factually correct responses, whilst also applying empathy and clarity.
• Guide and assist other team members, in case required, in achieving resolutions for difficult complaints including follow up on service standards until its finalization.
• Responsible of the complaints' filing.
job requirements
1 to 2 years
Not Specified at least


Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelors Degree in any relevant discipline
• From 1-2 years of experience in customer service (preferred experience from insurance background)


Customer Service Representative -Complaint...


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private