Customer Service Representative Reliant HR Consultancy

Employer Active

Posted 23 mins ago

Experience

3 - 4 Years

Monthly Salary

AED 3,500 - 4,000 ($946 - $1,081)

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Bachelor of Arts(Communication)

Nationality

Any Arab National, Any Anglophone National, Any CIS National, Any GCC National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as the primary point of contact for customers, addressing inquiries with a personalized touch to ensure a positive experience.
  • Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard.
  • Resolve complex issues by collaborating with cross-functional teams, demonstrating problem-solving skills and a proactive approach.
  • Maintain in-depth product knowledge to offer tailored solutions, enhancing customer satisfaction and loyalty.

Desired Candidate Profile

  • Minimum of a high school diploma, with preference for candidates holding an associate's or bachelor's degree in a relevant field.

  • 1-3 years of customer service experience, preferably in a fast-paced environment such as retail or e-commerce.

  • Certification in customer service excellence or a related field is a plus, showcasing commitment to professional development.

  • Experience in industries such as telecommunications, finance, or healthcare can provide a competitive edge.

  • Arabic and English are mandatory

Employment Type

    Full Time

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Team Collaboration
  • Time Management
  • Customer Success Associate
  • Adaptability
  • Support Services Representative
  • Client Support Executive
  • Empathy
  • CRM Software

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Reliant HR Consultancy

We are pleased to introduce 'Hr Reliant Consultant' as a Dubai, UAE based Placement Consultancy Firm established in the year 2011 engaged in offering solutions for Man Power Recruitment, Head Hunting, Placement Consultancy and Campus Placement. Committed to our slogan “We Help You Maintain Your Human Resources”, we strive to search talented professionals who contribute to the success of the company.

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