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Customer Service Representative

Client of Reecob

1 - 2 years Abu Dhabi - United Arab Emirates

Any Nationality


, Posted on June 11, 2018 1 Opening

Job Description

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Required Customer Service Representative for Abu Dhabi Operation
Job Description:
Effectively manage a large number of external and internal calls
Assist with store sales by in store marketing
Input customer information into the store computer for new lease agreements
Update customer information & account status in the store s computer system
Identify and assess customer needs to achieve satisfaction and follow-up where needed to ensure resolution
Provide accurate and complete information grounded on claim procedures and regulatory time frames
Confirm status of policy coverages and the ability to generate the appropriate perils
Perform follow-up work with callers and/or mail
Communicate vital information or secured paperwork to the handling adjuster or unit management timely
Document claim activity utilizing Company approved claim log or manual/electronic activity log on all tasks performed
Job Responsibilities :
MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills oral and written
Effective organizational and time management skills
Ability to interact with all levels of professionals
Good problem-solving skills
Able to multi-task and meet strict deadlines
Ability to obtain/maintain a Secret clearance


Industry Type : IT - Software Services
Functional Area : Sales / Business Development

Desired Candidate Profile


Required Customer Service Representative for Abu Dhabi Operation
Job Description:
Effectively manage a large number of external and internal calls
Assist with store sales by in store marketing
Input customer information into the store computer for new lease agreements
Update customer information & account status in the store s computer system
Identify and assess customer needs to achieve satisfaction and follow-up where needed to ensure resolution
Provide accurate and complete information grounded on claim procedures and regulatory time frames
Confirm status of policy coverages and the ability to generate the appropriate perils
Perform follow-up work with callers and/or mail
Communicate vital information or secured paperwork to the handling adjuster or unit management timely
Document claim activity utilizing Company approved claim log or manual/electronic activity log on all tasks performed
Job Responsibilities :
MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills oral and written
Effective organizational and time management skills
Ability to interact with all levels of professionals
Good problem-solving skills
Able to multi-task and meet strict deadlines
Ability to obtain/maintain a Secret clearance

Keywords

Customer Service Representative Suite Management Powerpoint Management Manual Leasing Excel

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Client of Reecob


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