This Job is Old and Position Might be Filled Customer Service Representative Gulf Bank Posted on March 4, 2019 2 - 3 years Al Kuwait - Kuwait Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB * Job Purpose:- The Customer Service Representative is a key role in Gulf Bank's strategic aim to become the most customer focused bank in the region. As a "brand ambassador" for the bank you will be instrumental in providing best-in-class customer service and transaction support to customers. Before applying for this role Accountabilities:- • Banking Transactions: • Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks • Mail, Telex & ATM Cards: • Receive returned cheques, new ATM cards etc. sort, make required entries and advise parties accordingly • Communication: • Send, receive and file telex confirmations and ensure transfers are properly processed • Customers Enquiries: • Respond to all customer enquiries and requirements in a proactive and professional manner • Customer service: • Deliver high quality customer service and exceed satisfaction goals with every customer contact • Customer Records: • Create, update and maintain relevant customer records ensuring that data is recorded appropriately • Corporate Governance & Compliance: Work fully within: • risk policies and procedures • all compliance regulations Company Industry Banking / Financial Services / Broking Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile * • Education / Qualifications • _Bachelor as degree / Equivalent Qualification_ • Knowledge: • Knowledge of Consumer Banking Products & Services (training provided) • Good understanding of customer needs • Experience: • 0 _ 2 years experience in a customer facing role_ • Generic & Specific Skills: • Excellent Communication Skills • Bilingual in Arabic and English • Computer literacy (MS Office & BEAM) • Project Management • Risk Management Keywords Project Management Risk Management Corporate Governance Brand Ambassador Customer Service Representative Consumer Banking Banking Products Compliance Training REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Service Representative Jobs also searched Customer Service Representative Jobs Customer Care Executive Jobs Customer Service Executive Jobs Customer Service Jobs English Jobs Project Management Jobs Risk Management Jobs Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?