Customer Service Representative Brightery Posted on October 22, 2019 2 - 3 years Cairo - Egypt Any Graduation. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB • Resolve customer complaints via phone, email, and social media.• Attracts potential customers by answering product and service questions• Maintains customer records by updating account information• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution• Prepares product or service reports by collecting and analyzing customer information• Close out or open call records• Handle changes in policies or renewals• Handling the tech problem related to our products and services Company Industry IT - Software Services Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Skills: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Retention Skills, Follow up Skills, Tech skills Keywords Customer Service Representative Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Service Representative Jobs also searched Customer Service Representative Jobs Customer Care Executive Jobs Customer Service Executive Jobs Customer Service Jobs Product Service Jobs Customer Complaints Jobs Social Media Jobs Brightery View Contact Details Contact Name/ Designation: - Website https://www.brightery.com/en/careers/apply/CSR07 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?