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Customer Service Representative

Sico Electronics

Posted on October 21, 2019

3 - 4 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
job requirements
More than 3 years


Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Minimum 3 years of experience

Keywords

Customer Service Representative

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Sico Electronics


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