Customer Service Representative Apparel Water and Soft Drinks L.L.C

Multiple VacanciesEmployer Active

Posted 12 hrs ago

Experience

1 - 2 Years

Monthly Salary

AED 2,800 - 4,700 ($757 - $1,270)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Filipino, Any Arab National, Indian

Gender

Any

Benefits

Annual Air Ticket, Medical Insurance

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Act as the primary point of contact for customers, addressing inquiries with a personalized touch to ensure a positive experience.
  • Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard.
  • Resolve complex issues by collaborating with cross-functional teams, demonstrating problem-solving skills and a proactive approach.
  • Maintain in-depth product knowledge to offer tailored solutions, enhancing customer satisfaction and loyalty.

Desired Candidate Profile

  • Minimum of a high school diploma, with preference for candidates holding an associate's or bachelor's degree in a relevant field.

  • 1-3 years of customer service experience, preferably in a fast-paced environment such as retail or e-commerce or water.

  • Certification in customer service excellence or a related field is a plus, showcasing commitment to professional development.

  • Outgoing personality.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Team Collaboration
  • Time Management
  • Customer Success Associate
  • Adaptability
  • Support Services Representative
  • Client Support Executive
  • Empathy
  • CRM Software
  • Sales

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Apparel Water and Soft Drinks L.L.C

Bottled drinking water company.