Customer Service Representative (Nationals)

Confidential Company

Multiple VacanciesEmployer Active

Posted 48 min ago

Experience

0 - 3 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Secondary School, Any Graduation

Nationality

Emirati (UAE)

Gender

Any

Vacancy

7 Vacancies

Job Description

Roles & Responsibilities

  • Responding to customer inquiries and resolving complaints in a professional and timely manner.
  • Handling and resolving customer escalations or complaints to ensure customer satisfaction.
  • Assisting customers with product or service selection and providing recommendations based on their needs.
  • Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).
  • Maintaining customer records and updating customer information in the database.

Desired Candidate Profile

  • Family Book is required
  • Good communication skills in English.
  • Ability to work well in a team and collaborate with other departments or teams.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative
  • Customer Care Associate
  • Customer Support Executive
  • Customer Service Agent
  • Call Center Agent
  • Call Center
  • Problem-Solving
  • Client Service Representative
  • Customer Success Associate
  • CRM Software
  • Customer Support

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Confidential Company