Customer Service Representative (Nationals)
Confidential Company
Multiple VacanciesEmployer Active
Posted on 28 Oct
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Experience
0 - 3 Years
Job Location
Education
Secondary School, Any Graduation
Nationality
Emirati (UAE)
Gender
Any
Vacancy
7 Vacancies
Job Description
Roles & Responsibilities
- Responding to customer inquiries and resolving complaints in a professional and timely manner.
- Handling and resolving customer escalations or complaints to ensure customer satisfaction.
- Assisting customers with product or service selection and providing recommendations based on their needs.
- Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).
- Maintaining customer records and updating customer information in the database.
Desired Candidate Profile
- Family Book is required
- Good communication skills in English.
- Ability to work well in a team and collaborate with other departments or teams.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
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Confidential Company
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