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Customer Service Representative

Instashop DMCC

4 - 9 years Dubai - United Arab Emirates

Any Graduation. Any Arabic National

, Posted on June 11, 2018 1 Opening

Job Description

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Primary responsibilities:

1. To implement & safeguard processes for all shops partnered with InstaShop
2. To make sure that all our technical solution in the shop work properly (tablets, desktops, speakers etc.)
3. To assure the speedy & accurate delivery of products
4. To visit shops and assist if needed
5. To maintain our in-shop marketing materials in excellent condition
6. To gather or create employee schedules per shop
7. To provide support for the team on daily subtasks & projects as to identify your next area of growth.

Industry Type : Internet / E-commerce / Dotcom
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile


- Structured thinking & organizational skills
- Be responsible & efficient
- Self motivated with demonstrated flexibility & adaptability in intense
- Strong oral, written & verbal communication skills in English
- Commercial awareness
- Early graduate with a Business background
- Basic knowledge of relevant IT systems

Reports to: Head of Quality Assurance Department.

Important Notes:

1. All should be below 28 Years old.
2. All should be available locally.


Customer Service Representative Customer Service Customer Care Customer Support Call Center Customer Care Executive

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Instashop DMCC

InstaShop is a startup headquartered in Dubai, UAE with a focus on making grocery shopping easy for consumers through its innovative mobile app & web-shop. With a young & motivated team & an office resembling the ones
of startups in San Francisco, InstaShop is the right company for a person passion ate about tech & fast growing companies.
The Marketing manager will be responsible for defining, implementing & executing strategic marketing plans that align with marketing & business objectives in order to attract new customers and retain existing ones. The
role will also involve conducting conversion optimization, with the aim of improving efficiency in digital marketing strategies & increasing ROI.

'Get creative & go beyond the expected
Additional Information Required

Employer has requested some additional information along with your application for this job

* Q1: How many years of experience as Customer Service Representative ?

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