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Customer Service Representative

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Posted on July 31, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Customer Service Representative Jobs Vacancy, We are looking for experienced and talented Customer Service Representative for our firm , location Dubai.
Job Description:
Demonstrating empathy at all times you will be able to action all queries in a timely and effective manner. Keeping true to their mission and values you will be an active team player by your high work ethic and positive attitude.
• Impressive listening skills that identify clients needs and provide appropriate solutions to customer enquiries
• Intermediate computer skills to be able to navigate though internal systems
• Enthusiasm and self motivated
• Customer service experience
• High work ethic
• Excellent verbal and written communication skills
• Ability to work as part of a positive team
Job Requirements:
• Manage time and adhere to roster schedule.
• Escalate complex enquiries or issues to a senior client service officer. Contribute to the centres excellent performance
• General administration skills
• You must be able to identify client needs and provide timely, accurate and effective service for clients.
• Be able to build positive relationships in all interactions to ensure a high level of client satisfaction.
• Develop and maintain a good knowledge of policies and procedures.
• Communication Skills
• Interpersonal Understanding
• Flexibility


Helpdesk / Customer Service / Telecalling

Keywords

Customer Service Representative General Administrator Client Satisfaction Client Servicing Managementiness Executive

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