Customer Service Representative Bites for Development Posted on November 7, 2019 1 - 3 years Giza - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Open and maintain customer accounts by recording account information• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution• Prepare product or service reports by collecting and analyzing customer information• Manage large amounts of incoming calls• Generate sales leads• Identify and assess customers' needs to achieve satisfaction• Build sustainable relationships of trust through open and interactive communication• Meet personal/team sales targets and call handling quotas• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up.• Follow communication procedures, guidelines and policies• Go the extra mile to engage customers• Use telephones to reach out to customers and verify account information• Greet customers warmly and ascertain problem or reason for calling• Inform customer of deals and promotions• Sell products and servicesSalary will be 3200 Basic Salary 800 KPIsjob requirements1 to 3 yearsNot Specified at leastComputer Software Food Services/Restaurants/Catering Company Industry IT - Software Services Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Proven customer support experience• Very good in English Language is A must (Spoken-Written-Reading)• Strong phone contact handling skills and active listening• Familiar with CRM systems and practices• Customer orientation and ability to adapt/respond to different types of characters• Excellent communication and presentation skills• Ability to multi-task, prioritize and manage time effectively• High school diploma or equivalent; college degree preferred• Able to adapt with rotational shifts• Applicants from nearby area like : October, Haram & fisal. Keywords Customer Service Representative REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Service Representative Jobs also searched Customer Service Representative Jobs Customer Care Executive Jobs Customer Service Executive Jobs Customer Service Jobs Sales Jobs Promotions Jobs Customer Support Jobs Bites for Development View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/245917-Customer-Service-Representative-Bites-for-Development-Giza-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?