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Customer Service Representative

Digital Works

Posted on June 13, 2019

1 - 2 years Giza - Egypt

Any Nationality

Opening 01

Job Description

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About the Job:
• We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .
• The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
• Our Call Center Representatives are often the first point of contact for customers product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
• Candidates should have an outgoing,positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.
Responsibilities:
• Managing inbound client questions and proactively delivering product best practices, personalized recommendations,and updates.
• Research required information using available resources
• Identify and escalate priority issues.
job requirements
More than 1 year
Not Specified at least
Telecommunications


Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Profile
• Fluent English Speakers only
• Level of education: Undergraduates are welcome to apply.
Benefits :
• Promotion opportunities as this a new project.
• Very attractive package
• Social and medical insurance
• Transportation
• Welcome Bonus

Keywords

Customer support Medical insurance Customer Service Representative Customer satisfaction MS Office Management Research

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Digital Works


Digital Works is a player of the "Y GENERATION" outsourcing services, which has a strong position in the Information technologies, Digital Economy as well as Customer Experience Management fields.

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