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Customer Service Representative

Inertia Egypt

Posted on November 13, 2019

1 - 3 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

EMAIL JOB
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Answer incoming calls and respond to customer s emails.
• Manage and resolve customer complaints.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Complete call logs and reports.
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
• Recognize, document, and alert the management team of trends in customer calls.
• Research required information using available resources.
• Other duties as assigned.
job requirements
1 to 3 years
Not Specified at least
Consumer Services Real Estate/Property Management Telecommunications


Construction / Civil Engineering

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor's Degree.
• 1-3 years of experience in the same field.
• Excellent command of spoken English.
• Good communication skills.
• Should be fast and efficient.
• Have courteous demeanor.

Keywords

Customer Service Representative

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Inertia Egypt


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