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Customer Service Representative

The View

Posted on September 11, 2019

2 - 4 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries, handle and resolve customer complaints, obtain and evaluate all relevant information to handle product and service inquiries
• Set up new customer accounts including all the details of the customers to organize the workflow of other departments.
• Manage customers accounts, keep records of customer interactions and transactions record details of inquiries, comments, and complaints
• Maintain a balance between company policy and customer benefit in decision making.
• Handles issues in the best interest of both customer and company.
• Continuously evaluate and identify opportunities to drive customer service process improvements that positively impact the customer s experience.
• Responsible for compiling and generating reports as they relate to customer service surveys.
job requirements
2 to 4 years
Not Specified at least
Real Estate/Property Management


Real Estate

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor's Degree.
• 2-4 years of experience in the same field.
• Excellent communication skills.
• Should be fast and efficient.
• Have courteous demeanor.

Keywords

Customer Service Representative

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