Home Jobs in Egypt Jobs in Giza Customer Service Representative Jobs in Giza Customer Service Representative

Customer Service Representative - UK Account

Fusion Global Services

Posted on August 9, 2018

0 - 2 years Giza - Egypt

Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.

Main Responsibilities and Duties:
• The main purpose is to facilitate and provide a global customer service standard
• Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
• Help Customer's pay Pills.
• Accuracy in handling all assigned tasks.
• Solve Customer's technical issues.
• Mentor and support new employees.
• Own and manage the client relationship: resolving calls efficiently and effectively.
Benefits:
• Salary starts from: 3800 EGP Net Bonus up to 1175 Overtime "Optional"
• Transportation door to door is provided.
• Social and medical insurance.
• VPN from Vodafone (unlimited messages, unlimited calls).
• FREE Access to Gold's GYM.


Call Center / BPO / KPO / Outsourcing

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Fluent English (Spoken & Written) is a must
• Rotational 2 days off.
• Proficiency in using MS Office application.
• Teamwork spirit.
• Working hours: rotational 9 hours per day included one hour break.
• Morning shifts and Night shifts with no overnight shifts.

Keywords

Customer Support Vpn Medical Insurance Customer Service Representative Client Relationship Mentor Management

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Fusion Global Services

About this Company
FGS Ltd. is a multinational startup company located in United Kingdom specializing in Business Processing Outsourcing services to serve SMEs with a whole suite of BPO requirements. FGS provides bespoke and low cost business solutions. Our talents allow for an immediate...
(More)
I ndustry:
Consumer Services
Outsourcing/Offshoring
Telecommunications
See all Careers and Jobs at Fusion Global Services
More
View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or