Customer Service - Restaurant EFS Facilities Services

Multiple VacanciesEmployer Active

Posted on 15 Sep

Experience

1 - 5 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Intermediate School

Nationality

Any Nationality

Gender

Any

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

  • Greet customers warmly and guide them to their tables or manage takeaway/delivery orders.
  • Handle guest inquiries, complaints, or special requests professionally and promptly.
  • Maintain a high standard of customer service at all times.
  • Take and relay food and beverage orders accurately (if required).
  • Coordinate with kitchen and service staff to ensure smooth service flow.
  • Maintain cleanliness and organization of the service area.
  • Handle POS system for order billing and payments.
  • Assist in upselling menu items and promoting restaurant offerings.

Desired Candidate Profile

  • 1–2 years of customer service experience in the F&B or hospitality sector.
  • Excellent communication and interpersonal skills.
  • Friendly, professional attitude with strong problem-solving abilities.
  • Ability to work in a fast-paced environment and handle pressure.
  • Flexibility to work shifts, weekends, and holidays.
  • Immediate availability is highly preferred.
  • Fluency in English; knowledge of other languages is a plus.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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EFS Facilities Services

EFS Facilities Services is a leading Integrated Facilities Management service, operation and maintenance solution provider across the MENASA (Middle East, North Africa, and South Asia) region. EFS has a decade of Middle East facilities management experience with the operational capability to deliver bespoke solutions throughout the region and in local markets. To know more about us, please visit our corporate website www.efsme.com

Read More

Mr. Mostafa Reda - Senior HR Manager

3rd Floor, Bldg #1, Makateb 16, Dubai Production City, Dubai, United Arab Emirates (UAE)

https://www.efsme.com

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