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Customer Service Specialist - Alexandria

WIF Academy

Posted on January 15, 2020

1 - 2 years Alexandria - Egypt, Egypt - Kuwait

Any Graduation. Any Nationality

Opening 01

Job Description

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A real estate marketing agency is looking for Customer Service specialist
• Responding promptly to customer inquiries.
• Identifying and assessing customers needs to achieve satisfaction.
• Providing the customers with accurate, valid and complete updates of their orders.
• Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Being proactive in communicating with customers regarding problems or delays.
• Communicating with the internal departments to get the shipping updates of the orders.
• Following communication procedures, guidelines and policies
job requirements
More than 1 year
Not Specified at least
Real Estate/Property Management


Real Estate

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

More than 1 year of experience

Keywords

Customer Service Specialist - Alexandria

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WIF Academy


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