Customer Service Specialist R2S Logistics Posted on October 9, 2019 1 - 2 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Ensure customers queries are answered with the aim of a first-time resolution.• Ensure the best Customer Care experience is given to all customers.• Achieve KPI s whilst maintaining excellent quality.• Receiving all customers calls and handle it properly.• Handle customers across different platforms, including Social Media, Email and phone.• Confirming availability from the Partners and courier pick up. Company Industry Logistics / Transportation / Warehousing / Courier Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile We d love to meet someone with• Proven previous experience in a Customer Care role (eg retail, hospitality or in a contact center).• Proven ability to maintain high-quality calls.• Demonstrated excellence in customer issue resolution across all contact channels (e-mail , social media and phone).• Superior active listening skills; asking clarifying questions to be sure the correct message is understood.• Proficiency in multi-tasking, prioritizing and managing time effectively.• Good PC & typing skills in English & Arabic.• Excellent written and verbal communication skills, English and Arabic. Keywords Customer Service Specialist REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Service Specialist Jobs also searched Customer Service Specialist Jobs Customer Service Jobs Customer Care Jobs Contact Center Jobs Communication Skills Jobs Issue Resolution Jobs Verbal Communication Jobs R2S Logistics View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/237257-Customer-Service-Specialist-R2S-Logistics-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?