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Customer Service Specialist - Madinaty

Talaat Moustafa Group

1 - 3 years Cairo - Egypt

Any Graduation. Any Nationality


, Posted on June 7, 2018 1 Opening

Job Description

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Resolve customer complaints via phone or face to face.
• Greet customers warmly and ascertain any problem they may have.
• Advise on any information the customer may need.
• Work with customer service manager to ensure proper customer service is being delivered.
• Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Coordinate with other departments to Solve Customers' Complaints.


Industry Type : Real Estate
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor's Degree in any related field.
• 1-3 years of experience preferably in the same field.
• Excellent communication skills.
• Ability to work under pressure.
• Males only.

Keywords

Customer service Customer support Customer complaints

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Talaat Moustafa Group

About this Company
Talaat Moustafa Group Future Builders
Talaat Moustafa Group; is the leading real estate and tourism investment organization; developing exclusive and luxurious real estate communities and touristic resort of enduring value in Egypt and the Middle East.
TMG...
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Industry:
FMCG
Hospitality/Hotels
Real Estate/Property Management
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