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Customer Service/Technical Support (German/English)

Convergys

Posted on May 8, 2019

0 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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As a Support Professional, you ll be troubleshooting for Office 365 Cloud customers and helping them out with any problems or questions they may have about their software.
• Using your expert knowledge, you ll do whatever it takes to get to the bottom of the issue, making sure they get a first-class experience along the way.
job requirements
0 to 3 years
Not Specified at least
Outsourcing/Offshoring


IT - Software Services

IT Software

Desired Candidate Profile

If you speak English and German language (B2/C1) you are the candidate we are looking for!
• Additionally if you are familiar with Microsoft products (basic knowledge) and you able to lose the jargon and explain steps in simple way, you are very likely to be successful in our process. Technical or Customer Support background is considered as a strong advantage but it is not necessary.

Keywords

Customer Service Technical Support

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Convergys

About this Company
We are excited to announce that Convergys has completed its acquisition of Stream, creating a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Both companies are known for providing exceptional...
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Industry:
Outsourcing/Offshoring
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