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Customer Service & Telesales Agent

American Mattress

Posted on September 12, 2019

1 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Communicate with the clients and commercializing the products.
• Explain the prose and the benefit of the products offered and how to use it.
• Provide a brief about the product and the contract once the deal be completed.
• Receive the inquiries and the complaints which received from the clients and ensure a rapid response.
• Implementing the sales and customer service policy and instruction which approved from the sales manager.
• Make a daily report to show what has been achieved.
• Make surveys to know the client s opinions and satisfaction.
• Working on CRM system
• Make a touch point between the company and the clients
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
job requirements
1 to 3 years


Retail

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Experience: 1 - 3 years as customer service
• Education: suitable / university degree
• Age: 30 Max
• English: Good.
• Basic understanding of sales principles and customer service practices.
• Sales skills, negotiation skills are a MUST.
• Has very good communication skills.

Keywords

Customer Service & Telesales Agent

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American Mattress


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