Customer Services Officer Fakeeh University Hospital Posted on January 2, 2020 2 - 3 years Dubai - United Arab Emirates Any Graduation. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB *JobSummary• Attend to needs of the patients, familiesand visitors to have their best customer experience when they are at the facility• Develop lasting relationships with customers• To have a proactive approach in dealing withcustomers• Coordinate within the team to ensure servicesare delivered to the satisfaction of the customersResponsibilities• The Customer Care Officer s role involves listening,answering queries and meeting needs of the customersin accordance with organizationalstandardsand customer care programs• To deliver the highest degree ofcustomer service levels• To support the departmentalstaff in running the services effectively• To promotethe mission and philosophy of the hospital by acting in a caring,courteous, and confidential manner towards, and with patients, visitors,colleagues and staff, and by performing the assigned duties andresponsibilities according to the expected standards in order to fullymeet patient care needs. Company Industry Medical / Healthcare / Diagnostics / Medical Devices Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile *Whatit takes to work with us in this positionA person with flairand passion for customer care services, supporting the team and managing difficultsituations. A person who can handle customer complaints effectively and makethe customer fully satisfied with a professional and poised approach.Qualifications• Degree/Diploma in hospitality• Certifications for specializedcustomer care servicesExperience• 2-3 years customer care experience in a similarhospital or hospitality industryKnowledge/TechnicalSkills:• Excellent language skills in English and Arabic• Patience and attentiveness• Listening to the customer needs and complaints• Time management skills.• Being positive and polite at all times• Organizational, Interpersonal and Communicationskills• Effective team player Keywords Customer Services Officer Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Customer Service Officer Jobs also searched Dubai UAE All Jobs Customer Service Officer Jobs in Dubai Customer Service Associate Jobs in Dubai Store Associate Jobs in Dubai Customer Service Jobs in Dubai Customer Handling Jobs in Dubai Customer Care Jobs in Dubai Customer Experience Jobs in Dubai Customer Service Officer Jobs in UAE Customer Service Associate Jobs in UAE Store Associate Jobs in UAE Customer Service Jobs in UAE Customer Handling Jobs in UAE Customer Care Jobs in UAE Customer Experience Jobs in UAE Customer Service Officer Jobs Customer Service Associate Jobs Store Associate Jobs Customer Service Jobs Customer Handling Jobs Customer Care Jobs Customer Experience Jobs Fakeeh University Hospital View Contact Details Contact Name/ Designation: - Website https://drfakeehhosp.taleo.net/careersection/dubai+portal/jobdetail.ftl?job=13142&lang=en Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?