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Customer Services Representative

Comfort Egypt

Posted on October 11, 2019

3 - 5 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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About the role
• Responsible for customer follow-ups, assisting the customer on registration, pricing checking, order placing, making payment, labeling and shipment tracking etc.
• Responsible for order review, payment processing, and label creation etc.
• Effectively communicate with customers via phone, email or chatting system, to answer questions, troubleshoot the issue, promote services.
• Collect, analyze and summarize customer requirements and feedback for business improvement.
• Timely address critical issues to management for a quick resolution.
job requirements
3 to 5 years
Bachelor's Degree at least
Business Services - Other


Other

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Education is highly qualified
• 3-5 years of experience
• Fluent English
• Microsoft Windows XP
• Microsoft word Excel PowerPoint outlook
• Previous experience

Keywords

Customer Services Representative Business Services

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Comfort Egypt


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