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Customer Support Advisor

3D Diagnostix

5 - 6 years Cairo - Egypt

Any Graduation. Any Nationality

, Posted on May 24, 2018 1 Opening

Job Description

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An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to clients inquires as well as providing them with standardized and high quality service in time manner.
• Answer inbound calls and manage workflow between departments
• Answer clients inquiries and help them use company s services
• Make outbound call with clients to follow up on service delivery
• Overlook production processes and services provided by the company

Industry Type : Pharma / Biotech / Clinical Research
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor degree in any discipline
• Fluency of English
• Military Service : Exempted/Finished


Customer Service Outbound Workflow Customer Support Advisor Service Delivery Service Quality Management Usage

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3D Diagnostix

3D Diagnostix started the digital CT scan conversion business for dentistry in 2005, supporting the CT imaging department for a leading dental school with 3D reconstructions of oral maxillofacial cases. This need arose from a desire from dental clinicians to advance...

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