Customer Support Agent ExaServe LLC Posted on June 30, 2020 1 - 2 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB The operation Delivery Rep./ Agent will be responsible for the administration of Carrier Services provisioning; building relationships with the customer, carriers, and vendors. All methods of practice and/or work performance shall conform to written established policies and procedures.• Responsible for enhancing the client experience by consistently delivering accurate, reliable, and timely data on all new order entry as well as excellent customer service (including repair, billing, and general questions).• Review, process and implement all new orders for all carriers through specific order entry processes• Manage the order process and lifecycle using a CRM tool.• Serve as an escalation point for all customer issues and drive resolution toward a result that meets the customer's needs.• Manage ongoing projects both internal and external• Basic administrative duties including answering phone, filing, faxing, etc.• Night shift 2 days offjob requirements1 to 2 yearsBasic Computer knowledge (Microsoft Excel, Word, Outlook, etc)• Strong organization, planning; ability to prioritize tasks to meet business requirements and deadlines.• Strong relationship-development skills resulting in long term mutually beneficial client relationships.• Ability to work in a time-sensitive and high volume environment.• Self-motivated; able to work both independently to complete tasks and respond to department requests, as well as collaborating with others to utilize resources and knowledge of others in identifying quality solutions.• Detail-oriented; strong follow-up skills, multitasking and ability to prioritize and organize assignments to meet defined SLAsNot Specified Company Industry Call Center / BPO / KPO / Outsourcing Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Customer Support Agent REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Customer Support Agent Jobs also searched Customer Support Agent Jobs Customer Support Executive Jobs Customer Support Representative Jobs Customer Service Jobs Customer Support Jobs Night Shift Jobs Order Processing Jobs ExaServe LLC View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/3291d33a-1391-4f10-b23f-568a6e302a33-Customer-Support-Agent-ExaServe-LLC-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?