Customer Support Executive LETS MOVE IN REAL ESTATE LLC

Multiple VacanciesEmployer Active

Posted 12 hrs ago

Experience

1 - 5 Years

Monthly Salary

AED 2,500 - 5,000 ($676 - $1,351)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Indian

Gender

Any

Vacancy

15 Vacancies

Job Description

Roles & Responsibilities

  • Resolve customer inquiries through various channels (email, chat, phone) with a focus on first-contact resolution.
  • Document customer interactions meticulously to maintain accurate records and facilitate seamless follow-ups.
  • Identify and escalate complex issues to higher-level support teams, ensuring prompt resolution and customer satisfaction.
  • Conduct product demonstrations and assist customers in utilizing features effectively, enhancing their overall experience.

Desired Candidate Profile

  • Bachelor's degree in a relevant field, showcasing a foundational understanding of customer service principles.
  • A minimum of 2 years of experience in a customer support role, demonstrating expertise in handling diverse customer needs.
  • Certifications in customer service or related fields, reflecting a commitment to professional development.
  • Experience in a tech-driven environment, understanding the nuances of digital customer interactions.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative
  • Team Collaboration
  • Time Management
  • Customer Experience Specialist
  • Customer Success Advocate
  • Product Knowledge
  • Empathy
  • Technical Support Representative

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LETS MOVE IN REAL ESTATE LLC