Customer Support Executive Confidential Company Posted on May 6, 2019 0 - 3 years Manama - Bahrain Any Graduation. Filipino Female Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Good Communication skill: English --- Nationality : Filipino - Female Requirements: ·Proven customer support experience ·Track record of over-achieving quota ·Strong phone contact handling skills and active listening ·Familiar with CRM systems and practices ·Customer orientation and ability to adapt/respond to different types of characters ·Excellent communication and presentation skills ·Ability to multi-task, prioritize and manage time effectively. Job functions: ·Use telephones to reach out to customers and verify account information ·Greet customers warmly and ascertain problem or reason for calling ·Cancel or upgrade accounts · Assist with placement of orders, refunds, or exchanges · Advise on company information · Take payment information and other pertinent information such as addresses and phone numbers · Place or cancel orders · Answer questions about warranties or terms of sale · Act as the company gatekeeper · Suggest solutions when a product malfunctions · Handle product recalls · Attempt to persuade customer to reconsider cancellation · Inform customer of deals and promotions · Sell products and services · Utilize computer technology to handle high call volumes · Work with customer service manager to ensure proper customer service is being delivered · Close out or open call records · Compile reports on overall customer satisfaction Company Industry Internet / E-commerce / Dotcom Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Customer Support Customer Engagement Customer orientation retain Customer Sales Marketing CRM Good communication skills Communication Interpersonal Skill Call handeling Receptionist Front Desk Telephone Operating Call Center Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Support Executive Jobs also searched Customer Support Executive Jobs Customer Care Executive Jobs Customer Service Executive Jobs Customer Service Jobs Telephone Operating Jobs Front Desk Jobs Customer Service Management Jobs Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?