CUSTOMER SUPPORT OFFICER Kimoha Entrepreneurs Ltd Posted on July 30, 2018 3 - 5 years Dubai - United Arab Emirates Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB a) Purpose of the Role : As a Support to Customer Coordinate all post order securing, till the time of delivery; manage and deliver through prompt response and execution of orders to existing customers and new customers and see that customers are responded at the quickest possible time b) Minimum Qualification : Bachelors Degree / MBA (Mktng) c) Minimum Experience : 3-5 years of similar industry or FMCG/Retail sectors. d) Key Responsibilities: Order processing from the time sales personnel give them an enquiry, responding to enquiries within stipulated time. Making all documentation including, JS, OS forms and ensure movement of the same forward. Responding to customers with art work and following upto clearance. Getting involved in each of the process and keeping the customer updated on expected delivery and communicating on any delays. keeping the sales team fully informed of the pricing and other clearances and enabling them to focus on further orders. Follow up on payments from customers as told by finance / sales team and facilitating in reduction of outstanding dues. Ensuring Ã¢Â€Â˜zero errorÃ¢Â€Â™ in all transactions to protect the organization and service the customers. Prepare MIS on the movements and tracking the delays and analyse for improvements. Calling dormant customers to reactivate in a constant manner. Should have excellent communication and analytical skills coupled with team working and computer skills. Should have customer management mind set and be swift in the work; should have worked in Printing/ Label industry in a large scale organisation. . Company Industry Shipping / Freight Department/Functional Area Accounts / Taxation / Audit / Company Secretary Keywords Customer Support Order Processing Fmcg Printing Customer Management Analytical Skills Mis Preparation Management Retail Focus REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Customer Support Officer Jobs in Dubai Customer Support Executive Jobs in Dubai Customer Support Representative Jobs in Dubai Accountant Jobs in Dubai Sales Jobs in Dubai Order Processing Jobs in Dubai MIS Preparation Jobs in Dubai Customer Support Officer Jobs in UAE Customer Support Executive Jobs in UAE Customer Support Representative Jobs in UAE Accountant Jobs in UAE Sales Jobs in UAE Order Processing Jobs in UAE MIS Preparation Jobs in UAE Customer Support Officer Jobs Customer Support Executive Jobs Customer Support Representative Jobs Accountant Jobs Sales Jobs Order Processing Jobs MIS Preparation Jobs Kimoha Entrepreneurs Ltd View Contact Details Contact Name/ Designation: - Website http://www.kimoha.com/Careers-form.php Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?