Customer Support Representative Anghami Posted on June 26, 2019 1 - 2 years Cairo - Egypt Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Details:• We love the satisfaction of hearing how happy our customers are with what we build for them.• We are looking for a smart, ambitious and hardworking Customer Support Representative to join the Customer Support team to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.• The target is to ensure excellent service standards and maintain high customer satisfaction.• Anghami's growth creates opportunities for you to work on an interesting, state of the art project that is being lauded with success.Requirements:• Excellent and clear communication skills• Strong analytical and troubleshooting skills• Knowledge of customer service principles and practices• Excellent experience in Customer support via Social Media• Proven customer support experience• Experience with iPhone and Android environments• Excellent written and verbal communication skills• Attention to detail and accuracyResponsibilities:• Effectively manage large amounts of incoming mails• Identify and assess customers needs to achieve satisfaction• Provide accurate, valid and complete information by using the right methods• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution• Follow communication procedures, guidelines and policies• Escalate problematic cases to for further handling and investigation• Quickly research and investigate issues that concern a customer.Benefits:• We offer very competitive salaries, paid vacations, training and development, team building and social events.• If you are interested in joining a team of passionate, extremely talented industry veterans in the mobile space, who like to work hard and play hard, we look forward to hearing from you soon! Company Industry Internet / E-commerce / Dotcom Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Customer Support Representative REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Customer Support Representative Jobs also searched Customer Support Representative Jobs Customer Support Executive Jobs Customer Care Executive Jobs Customer Service Jobs IPhone Jobs Android Jobs Benefits Jobs Anghami View Contact Details Contact Name/ Designation: - Website https://anghami.breezy.hr/p/037132e2a009-customer-support-representative Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?