Home Jobs in Egypt Jobs in Cairo Customer Support Specialist Jobs in Cairo Customer Support Specialist

Customer Support Specialist

Filkhedma

Posted on January 14, 2020

1 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.

The customer care specialist will ensure customer satisfaction by providing day to day effective support to resolve customer inquiries and issues.
• Working on telesales sheets
• Follow up on operator Panel Live and control waiting customer on queue
• Providing our service in high quality
• Keeping AHT & hold percentage
• Booking orders requests on spot & on the same day
• Other duties assigned as needed


Other

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Ability to analyze and improve operational processes.
• Strong people management and organizational skills.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and time management skills.
• Detail-oriented
• Able to work under a flexible schedule
• Have experience in customer service from 1-3 years ( X call centers is preferred )

Keywords

Customer Support Specialist Consumer Services

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Filkhedma


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or