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Data Entry Agent (Arabic Speaker)

Novotel World Trade Centre

Posted on August 6, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Key tasks
Passes information on as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team
Update promptly (within one hour from guest arrival or departure) all guest information in the HEIS on line system (check in and check out)
Control that the system is always updated at the beginning and during every shift (AM, PM and night)
In charge of filing all guest data after update in the HEIS system
Able to replace the operator whenever necessary
Keep the HEIS log book updated

Hotels / Hospitality

Data Entry / Operations / Back Office Processing

Desired Candidate Profile

Essential and optional requirements
Good interpersonal skills, guest oriented and service minded
Team spirit
Good listening skills and ability to anticipate
Good presentation and confident speaking skills


Op ra


Data Entry Research Associate Interpersonal Skills Floor Staff Front Desk Incharge

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Novotel World Trade Centre

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making ¢Â€ÂœFeel Welcome¢Â€Â� resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Our Brands include:

-Grand Mercure
-Suite Novotel
-Thalassa sea & spa
-ibis Styles
-ibis budget
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