Deputy Store Manager- (Bulgari - Dubai) Gulf Luxury Trading W.L.L Posted on August 10, 2018 8 - 9 years Other - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Position BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER. Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence. In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for his future: DEPUTY STORE MANAGER Support the Boutique Manager in the achievement of the sales objectives by performing regular coaching of the sales team to deliver exceptional service to customers. Act as an advisor towards customers and the sales team ensuring sales closure and customer satisfaction. Profile • Listen and understand clients' needs, providing customized advice and introducing them to the discovery of the Brand. • Establish and develop relationship with existing clients and engage new customers to the brand. • Reach sales targets and manage the boutique in order to achieve sales objectives and KPI's. • Concur to the definition of action plans related to the mystery shopping results and ensure their implementation. • Support the Store Manager in coaching the Sales Team on how to deliver an unique and memorable shopping experience (customer focus, storytelling, extraordinary service, selling skills and attitude), observing the sales floor and providing feedback accordingly, when he/she is not on-duty • Capture and maximize every occasion (e.g. trainings, events, sales) to support the Sales Team to ensure that each of them is able to provide an unique and memorable shopping experience. • Address client concerns/disputes/complains assuring the client satisfaction is restored. • In absence of the Store Manager be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising guidelines. • When the Head of back office is not present be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI's. • Guarantee the correct application of company norms and procedures (discount etc..) • Supervise After Sales Service request providing excellent service. • Organize and implement store rotations, shifts and holidays. • At least 7/8 years in a sales role in Bulgari or from a competitor in other luxury/fashion brands Soft Skills • Impact • Business Awareness • Flexibility • Negotiation • Role competencies Technical Skills • Knowledge of Luxury business • Selling skills • Store procedures and process • CRM techniques and tools • Store operation applications (Beanstore, CRM, Sap etc..) Company Industry Textiles Clothing / Apparels / Fashion / Accessories Department/Functional Area Sales / Business Development Keywords Crm Sap Back Office Visual Merchandising After Sales Service Customer Satisfaction Client Satisfactioniness Awareness Relationship Supervisor REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Deputy Manager Stores Jobs in Dubai Store Manager Jobs in Dubai Store Incharge Jobs in Dubai Sales Jobs in Dubai After Sales Service Jobs in Dubai Visual Merchandising Jobs in Dubai Luxury Jobs in Dubai Deputy Manager Stores Jobs in UAE Store Manager Jobs in UAE Store Incharge Jobs in UAE Sales Jobs in UAE After Sales Service Jobs in UAE Visual Merchandising Jobs in UAE Luxury Jobs in UAE Deputy Manager Stores Jobs Store Manager Jobs Store Incharge Jobs Sales Jobs After Sales Service Jobs Visual Merchandising Jobs Luxury Jobs Gulf Luxury Trading W.L.L LVMH is a renowned European multinational luxury goods company and a prestige brand in wines and spirits, watches and jewellery, perfumes and cosmetics, fashion & leather goods. Headquartered in Paris, LMVH enjoys a robust presence in Dubai and is among the best known luxury brand in the UAE. LMVH has a strength of over 1.2 lac+ employees around the world and believes in bringing critical skills to each of its employees. It strongly focusses on creative bent of mind, entrepreneurial skills, international outlook and an appreciation for luxury goods. The company also offers a conducive environment for career management and skill development through a series of interactive training programs. More View Contact Details Contact Name/ Designation: - Website https://www.lvmh.com/talents/our-offers/deputy-store-manager-bulgari-dubai-bulg02689/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?