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Desktop Support Engineer


Posted on October 20, 2019

2 - 5 years Dubai - United Arab Emirates

Any Graduation. Indian

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Job Description

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Escalating IT issues to the Team Lead / Team Lead / IT manager where necessary
Responsible for managing backups and tape rotation
Diagnosing and resolving technical issues
Undertaking small- to medium-sized IT projects as instructed by the Team Lead / IT manager
Providing desktop and Basic Network and server support
Supporting and maintaining Laptops/Desktops and Printers, Scanners.
Setting up and configuring new laptops and desktops
Installing authorized software to laptops and desktops
Ensuring security and upgrades are applied to desktops and laptops and kept up to date
Antivirus installation to all desktops and laptops
Fault finding to laptops and desktops, Printers, Scanners.
Reporting faults and maintaining logs on servers, desktops and laptops 13. Completing internal user moves including IP Telephones
Patching of network and IP phones
Making of Cat 6 network cables were necessary
Ensuring all logs for equipment and users are maintained
Installing authorized software.
Ensuring patches and upgrades are applied to desktops/Laptops
Creating purchase requisitions for IT hardware/software
Ensuring licensing for all software purchased is recorded and maintained
Exchange server mailbox maintenance including archiving mailboxes
Setting up new users and disabling expired accounts in accordance with HR requirements
Providing support for MAC PCs and Other Office IT Equipment’s.

IT - Software Services

Installation / Maintenance / Operations / Repair


IT Support Engineer Desktop Support IT Helpdesk

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