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Desktop Support Specialist

Client of Carebytech

Posted on August 10, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Desktop Support Specialist jobs Vacancy, We are urgently looking for an experienced and talented Desktop Support Specialist for our firm, location Dubai.
Job Description:
• Develop and maintain documented best practices for any repetitive procedures
• Provide on-call technical support to corporate office and stores on a rotating schedule
• Learn and configure various software packages; remain informed of new, cutting edge technology
• Install and configure Windows operating system
• Instruct users in use of equipment, software, and manuals
• Provide updates, status, and completion information to superiors.
• Troubleshoot phone line connectivity issues
• Maintain a neat, organized work environment to include server room and test lab
• Provide strong attention-to-detail regarding daily tasks, projects, and troubleshooting
• Troubleshoot issues such as software, hardware, and Internet connectivity.
• Travel as needed to store locations to provide technical support.


IT Software

Desired Candidate Profile


• Must have previous experience in a IT department
• Associates or Bachelors degree preferred
• Work with sense of urgency, ability to multi-task, and effectively prioritize
• Ability to effectively communicate information and ideas in written and verbal format
• Advanced skills in the use of Windows based office software
• Must possess strong analytical skills, meticulous attention to detail and initiate process improvement
• Ability to work independently and make good decisions

Keywords

Windows Technical Support Improvement Software Packages Analytical Skills Desktop Support Troubleshooting Manager Technology Corporate Hardware

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Client of Carebytech


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Website http://carebytech.com/job/desktop-support-specialist/


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