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Digital Experience Capability Strategist/Manager, Senior

Booz Allen Hamilton

Posted on December 18, 2019

8 - 9 years Abu Dhabi - United Arab Emirates

Master of Arts, Any Graduation. Any Nationality

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Job Description

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Digital Experience Capability Strategist/Manager, Senior
Key Role:
Serve as part of Booz Allen Hamilton's Middle East and North Africa (MENA) digital and innovation practice. Conduct business and general management (GMC) consulting activities to drive the development of strategies related to Digital Experience (DX) projects, including national digital transformation and information and communication (ICT) strategies, DX strategies, DX operational services, such as DX management and measurement, customer research and synthesis, service modernization and DX design, implementation, and integration, delivery and operations, and customer service and engagement. Serve as an expert in Booz Allen Hamilton's MENA digital practice and support driving the development of the DX capability and delivery. Drive the development of business plans and business cases, financial and economic modeling, roadmaps, performance management systems and operating models. Diagnose customer journal data to develop successful growth strategies with clients by applying expertise in communications, DX/UX design best practices, mobile first and responsive design, mobile-first and responsive design, user-centered design and testing methodologies and subsystems, and usability and accessibility concerns. Demonstrate expertise in customer experience and creating innovative and user-friendly products and customer-facing features. Leverage expertise in the industry's latest trends and technologies.


Corporate Planning / Consulting / Strategy / M&A

Desired Candidate Profile


-8+ years of experience as an Associate Experience Director or DX Lead
-Knowledge of UX software, including Sketch InVision, UXPin, Balsamiq and Adobe Creative Cloud, basic HTML5, Cascading Style Sheets Level 3 (CSS3), and JavaScript
-Knowledge of analytic tools, including Google Analytics, Hotjar, Kissmetrics, and Woopra
-MA or MS degree
-DX/UX Certification
Additional Qualification:
-MA or MS degree in Design, Visual Communication, Information Sciences, or Human-Computer Interaction preferred
We re an EOE that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic to fearlessly drive change.

Keywords

Digital Experience Capability Strategist/Manager Senior

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Booz Allen Hamilton

Founded in 1914 by Edwin Booz, Booz Allen is a reputed global consulting company involved in engineering, consulting, cyber, analytics and digital solutions with industries ranging from health to defense and energy to international development. Headquartered in Greater Washington, the company has global footprints in the Middle East & North Africa region, North America, Europe, and Southeast Asia.





The company has achieved several awards and recognitions, such as:

• The 2017 Corporate Equality Index (CEI) Award

• 2016 AWE Workplace Excellence Seal of Approval Award

• 2016 AWE Health & Wellness Seal of Approval Award

• Best Employers for Healthy Lifestyles® Awards 2016





Having a global team of 22,600 software developers, engineers, technologists, consultants, and scientists, the company promotes diversity in its workplace, therefore, hires potential talent from across the globe. Career opportunities at Booz Allen extend beyond sexual orientation, cultural heritage, disabilities, gender, and ethnicity. The company’s employees are an expert in management, technology, and foreign language skills to ensure the best client service around the world.

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