Digital Signage Specialist

GMG

Key Responsibilities

• Manage the day-to-day configuration & operations of digital signage systems, including media players, screens, and interactive kiosks.
• Troubleshoot and resolve technical issues related to hardware, software, and content delivery systems.
• Perform system updates, hardware configurations, and routine maintenance to ensure uninterrupted functionality.
• Collaborate with vendors and technical support teams to manage repairs, upgrades, and replacements for digital signage hardware.
  

Campaign Execution and Content Management:

• Utilize CMS to upload, validate, and schedule content for digital screens and kiosks.
• Ensure content accuracy, proper formatting, and consistent branding across all digital platforms.
• Optimize digital campaigns by analyzing system performance and identifying areas for improvement.
• Implement seasonal launches, promotional updates, and brand campaigns with a focus on technical precision and timely execution.
  

In-Store Digital Operations:

• Conduct regular system audits to assess the functionality and quality of digital touch-points.
• Oversee the installation, configuration, and integration of new digital screens and interactive devices in stores.
• Monitor system logs and alerts to proactively address potential issues before they impact operations.
• Coordinate with cross-functional teams to ensure digital systems align with operational and branding objectives.